Credit Control Specialist Engleza
Localitate: Bucuresti
Anunt expirat
Responsabilitati:
BIA HR este in cautarea unei persoane pentru pozitia de Credit Control Specialist cu Engleza. Pozitia este vacanta pentru o companie care ofera solutii audio-video.
- Expedite timely payment via phone, e-mail or collection letters while meeting required daily quotas.
- Provide invoice copies and or statements to clients.
- Respond to client inquiries regarding past due accounts, research and or provide account information to the client as necessary.
- Ability to review aging report (portfolio) and decipher plan of action.
- Maintain accounts receivable past due balances at or below an acceptable level deemed by the Administration Manager.
- Communicate internally with various departments to answer questions or discrepancies that clients may have.
- Make/Receive 50 collection calls per day.
- Communicate internally with various departments to answer questions or discrepancies that clients may have
- Reporting on account aging to the Credit Control Supervisor.
- Maintain an account base through telephone contact or written correspondence.
- Resolve customer disputes, negotiate repayment plans, and perform detailed account reconciliations.
- Ability to problem solve and troubleshoot through client issues.
- Refer delinquent accounts to third-party collections.
- Other duties as required by management.
- Available for evening/night shifts: 15:30-00:00
Cerinte:
- English - advanced level, verbal & writte;
- Strong decision making skills.
- Ability to handle high volume.
- Use research skills to find additional client contact information.
- Strong negotiation skills.
- Outstanding verbal and written communication skills, organizational skills, and the ability to prioritize and multi-task required.
- Strong ability to effectively collect, while maintaining good customer relationships necessary with current customers
- Ability to effectively manage time to handle high volume and re-prioritize when focus changes.
- Excellent computer skills including the ability to learn new computer software quickly.
- Intermediate level of Excel.
- Must be detail oriented and have strong analytical skills.
Beneficii:
• The ability to join a multinational renowned company;
• Motivational salary package;
• Pleasant and organized work environment.
Va rugam sa ne transmiteti CV-ul dvs. la adresa: recrutare@bia.ro cu subiectul: „Credit Control Specialist Engleza"
Numai candidatii considerati potriviti vor fi contactati.
Va multumim pentru intelegere!